ColdCall by thYnkWISE prepares reps, tracks supported call activity and keeps the next action visible. Start on a compatible Android 12+ phone, then add recording, transcription and AI assistance where the device, calling route, permissions and consent allow.
Ask about the approval process, then confirm the next stakeholder.
ColdCall by thYnkWISE is AI cold calling software for sales teams that plan calls, prepare reps, track supported call events, require outcomes and callbacks, and show managers what to improve. It works across compatible Android phones, a web workspace and eligible browser calling routes.
Product information reviewed 18 August 2026 · Capabilities depend on plan and approved calling routeAI cold calling software helps a sales rep decide who to call, prepare with relevant context, capture the outcome and identify the next action. On supported browser routes it can also provide live transcription and coaching without replacing the human conversation.
ColdCall combines a web workspace, a compatible Android 12+ app and an eligible Chrome calling workflow. Reps work from queues, review context, call through an approved route, record the disposition and schedule the required follow-up.
ColdCall is designed for SDRs, inside-sales teams, agencies and revenue leaders who need better calling discipline, cleaner callbacks and more visible coaching. It supports cold outreach, warm follow-up, campaign calls and existing-customer conversations.
No. Recording and transcription depend on the device or calling route, tenant configuration, permissions and legally required consent. A normal handset call does not automatically expose the other participant's audio to the Chrome extension.
We'll show how Calling Engine tracks supported call events automatically, adds or attaches recordings when the device, calling route and consent allow, and logs every outcome, note and callback in one team workspace.
No specialist calling hardware. We'll confirm phone and route compatibility during the demo.thYnkWISE holds independent international certifications for the management systems behind responsible AI and information security. The assurance is company-level, giving Calling Engine buyers a stronger governance foundation without overstating any single product feature.
Visit the thYnkWISE Trust CenterCalling Engine recommends the next-best action from campaign, timezone and prior outcomes. It supports eligible browser calls live, then turns disciplined wrap-up data into personal and team coaching.
Call builds the execution habit. Coach adds AI guidance and manager visibility. Command adds governed human-and-AI orchestration at scale.
Build the daily calling habit before adding more technology.
Give every rep a clear queue, required follow-up and one reliable record of what happened next.
See Call in a demoGive every rep AI support before, during and after the call.
Improve preparation, eligible live conversations and follow-up while showing managers where coaching matters.
See Coach in a demoScale human and AI calling from one governed control layer.
Turn conversation data into coaching, workflow decisions and the next measurable revenue action.
See Command in a demoMonthly prices remain ₹299, ₹499 and ₹999 per licence. Quarterly and annual discounts are applied to the invoice. Prices exclude applicable taxes and third-party usage; carrier, number, messaging, transcription and AI-provider costs are charged separately where used.
Calling Engine helps the rep decide and act before, during and after the conversation. SuperCRM carries that evidence into qualification, deal progress, coaching and forecast decisions.
Start with a bounded workflow, confirm fit, then choose the SuperCRM edition and Calling Engine layer that match your team.
Calling Engine connects preparation, the live conversation and the follow-up. Reps spend less time deciding what to do; managers see where action or coaching is needed.
Use campaign priority, calling windows and prior outcomes to put the right conversation in front of the rep.
Keep customer context close and surface live AI guidance on eligible browser calls without breaking the rep's flow.
Capture the outcome, callback and coaching signal before the next lead enters the queue.
Call tracking tells you what happened. Calling Engine is designed to help the rep decide what to do before, during and after the conversation - then help the manager act on the pattern.
| What you need | Full execution layerthYnkWISE Calling Engine | Runo | Callyzer |
|---|---|---|---|
| Primary calling model | Web workspace, Android app and eligible browser softphone flows | Mobile-first SIM calling plus virtual-number options | Android SIM call tracking with a web management dashboard |
| Lead queues and follow-up discipline | Queues, campaigns, ownership, callbacks and mandatory outcomes | Lead management, auto allocation, reminders and CRM timeline | Lead distribution, statuses, follow-ups and not-contacted views |
| AI before the call | Next-best action using campaign, timezone and prior outcomes | AI sales/chat assistant and lead context | Not listed on the public pricing page |
| Live conversation assistance | Live transcript and coaching on eligible browser calls | AI scoring, sentiment and coaching insights are publicly highlighted | Real-time monitoring; native live AI coaching is not publicly listed |
| After-call intelligence | Suggested wrap-up, summaries, QA scorecards and coaching workspace | AI summaries, sentiment analysis and call scoring | Call reports and recording review; AI packaging is not listed publicly |
| Human + AI calling orchestration | Human reps, AI voice agents, governed handoff and workflows | Human SIM/virtual-number calling with AI assistance | Human SIM call tracking and team monitoring |
| Integrations | CRM-connected workflows, webhooks and multichannel orchestration | Popular CRMs, lead sources, WhatsApp and APIs | Google Sheets, APIs, webhooks and CRM add-ons |
| Public starting price | ₹299 per licence/month | From ₹599 per user/month | From ₹175 per phone number/month; add-ons separate |
Public product information checked 17 August 2026. “Not listed publicly” means the capability was not found on the reviewed public product or pricing pages; it does not assert that a vendor cannot provide it. Confirm current packaging before purchase.
Competitor capabilities are summarised here so you can compare without leaving the Calling Engine microsite.Real Calling Engine screens show the two sides of adoption: a clear setup path for admins and live, contextual help for reps.
Call fixes execution discipline. Coach improves human calls with AI. Command brings human and AI calling into one governed operating layer.
| Capability | Call₹299 | Coach₹499 | Command₹999 |
|---|---|---|---|
| Web workspace + Android app | |||
| Lead queues, dispositions + callbacks | |||
| Personal activity and call history | |||
| Campaigns + smart lead allocation | — | ||
| Chrome extension + browser workflow | — | ||
| Live transcript + coaching | — | ||
| Manager reporting + team performance | — | ||
| AI voice agents + human handoff | — | — | |
| QA scorecards + decision intelligence | — | — | |
| Workflow + multichannel orchestration | — | — | |
| Onboarding | Standard | Priority | Guided rollout |
The queue, context, call and wrap-up stay in one operating flow.
See the behaviour to reinforce and the next decision to make without assembling reports.
Move from disciplined human calling to live assist and AI orchestration without replacing the operating model.
Clear answers on licences, usage and what browser calling can safely support.
Ask us something elseColdCall by thYnkWISE is AI cold calling software for sales teams. It brings call preparation, supported activity tracking, required outcomes, callbacks, coaching and manager visibility into one governed workflow across Android, web and eligible browser calls.
A basic call-tracking app mainly reports what happened. ColdCall is designed to guide action before the call, support eligible conversations while they happen, require a usable outcome afterwards and turn that execution data into coaching and workflow decisions.
Yes. The name reflects the primary acquisition use case, but the workflow also supports warm leads, scheduled callbacks, campaign follow-ups and existing-customer conversations when they are configured in your team's queues and policies.
One licence is assigned to one named user. Add licences as your calling team grows; ask us about volume pricing for larger rollouts.
Quarterly plans are billed three months in advance and save 5%. Annual plans are billed twelve months in advance and save 15%. The cards show both the monthly equivalent and the exact amount charged for the selected term.
No. The prices shown cover the Calling Engine licence. Carrier minutes, phone numbers, SMS, WhatsApp, transcription and AI-provider consumption are billed separately where used.
Calling Engine is designed for a fast rollout on compatible phones running Android 12 or later, with no specialist calling hardware. Install the app, sign in and connect the approved calling route. Exact permissions and recording availability depend on the phone, route, tenant setup and required consent.
A normal handset call does not expose the other participant's audio to Chrome. Two-sided live transcription is available only on eligible browser-dialler or WebRTC routes; handset calls still keep the queue, notes, disposition and follow-up workflow.
Coach and Command include the thYnk Assist Chrome workflow. Provider, browser-dialler and tenant activation requirements still apply to live audio and transcription features.
Coach is the recommended plan for most sales teams because it combines rep execution, campaign management, manager reporting and browser-side assistance without moving into full AI orchestration.
Watch a call move from Android or an eligible browser route into the call ledger, guided wrap-up and team view. We'll also confirm which recording and AI options fit your setup.
